MISOL RISE — SHIPPING POLICY

Effective Date: June 16, 2025

 

At Misol Rise, our mission is to deliver purpose and excellence — from product to packaging to your doorstep. The following policy outlines our current shipping practices:



📦 Standard Shipping


For in-stock items:


  • Processing Time: 3–5 business days
  • Shipping Time: 2–7 business days
  • Tracking: You’ll receive tracking info via email once your order ships




🕊️ Pre-Order Items (e.g., Adonai Sneaker)

 



Select products are available for pre-order as part of limited production releases.


Pre-order terms:


  • Production begins after sample approval and order volume confirmation
  • Orders will ship within 20 business days from the confirmed production start date
  • Once shipped, delivery takes 5–7 business days depending on your location
  • You will receive email updates with progress and tracking



Please note: All delivery times are estimates and may vary due to carrier delays or global supply chain factors.




🌍 International Shipping


We ship worldwide. International delivery timelines vary and are subject to customs clearance.

Customers are responsible for any applicable import taxes, duties, or VAT.




🚚 Delays, Lost, or Damaged Items


If you experience a delay or your package is lost/damaged in transit:


  • Contact us at tybyers@misolrise.com
  • Please include your order number and any available tracking details



We are committed to ensuring every order arrives as promised.